Hello, I am Alberts, the proud owner of Luxury Builders Direct Limited,
A little about us
With many happy and returning customers over the last 18 years, you can be sure of being well looked after. Our aim is to provide a stress free project, delivered in a manner that I am confident will exceed your expectations. I work with a small team of trusted colleagues, who communicate and work together well. Our customers are accustomed the outstanding quality of projects we complete, by sourcing quality materials with experienced installers we create truly bespoke masterpieces lasting our customers many years.
Up to 1 year guarantees are included as standard on all completed work.
Main work we undertake
But are not limited to
Availability
We are always contactable via phone throughout the week, including evenings and weekends.
If for any reason you are unable to contact us, please request a 'call back'.
Thank you for taking the time to consider our company’s profile, I look forward to hearing from you.
Luxury Builders Direct Limited
Purpose: Avoid misunderstandings and ensure accurate pricing.
Actions:
Ask the customer (or note for yourself) for clear details — photos, dimensions, and a brief description of the issue or task.
Confirm the scope of work: materials included, number of items, and desired outcome.
If needed, schedule a quick video call or site visit before quoting.
Purpose: Build trust and set clear expectations.
Actions:
Break down the quote into parts: labour, materials, travel, VAT (if applicable).
Include what’s not covered (e.g., extra materials, disposal costs).
Mention expected start date and timeframe for completion.
Provide the quote in writing (email or PDF) — never verbally only.
Purpose: Ensure accountability and smooth communication.
Actions:
Get written confirmation or sign-off before starting.
Keep updates transparent — inform the client if issues or additional work arise.
After completion, review the work together and issue an invoice.
Encourage feedback and keep records for repeat jobs or referrals.

We're here whenever you need us, 24 hours a day, 7 days a week.